Accessibility Statement

Accessibility Statement for Freedom Home Services

Our commitment Freedom Home Services is committed to ensuring our website is accessible to everyone, including people with disabilities. We strive to meet accepted accessibility standards and continually improve the user experience.

Standards We aim to conform to WCAG 2.1 Level AA standards where practical and feasible.

Measures taken To improve accessibility we:

  • Use clear, consistent page structure and meaningful headings.

  • Ensure readable font sizes, color contrast, and scalable text.

  • Provide descriptive alt text for images where appropriate.

  • Implement keyboard-accessible navigation and focus indicators.

  • Use semantic HTML and ARIA roles to improve screen reader compatibility.

  • Test pages with automated tools and manual checks; prioritize fixes based on impact.

Known limitations While we make every effort to achieve full accessibility, some content or third‑party integrations (booking widgets, embedded media, or legacy PDF files) may not fully meet WCAG 2.1 AA. Where third‑party tools are used, we work with vendors to improve accessibility or provide alternatives.

Compatibility The site is designed to work with modern browsers and assistive technologies (screen readers, voice recognition, browser zoom). Performance may vary with older browsers or unsupported devices.

Feedback and assistance If you encounter accessibility barriers or need assistance using the site, please contact us and we will help or provide an alternative:

  • Use our website Contact form at https://freedomhomeservicesva.com/contact

  • Or call the phone number listed on the website Please include the page URL, a description of the issue, and your preferred contact method. We aim to respond within 3 business days and to provide a resolution or workaround as quickly as possible.

Ongoing work Accessibility is an ongoing effort. We review and update site content, design, and vendor integrations regularly and will incorporate fixes and improvements based on user feedback and testing.

Enforcement procedure If you remain unsatisfied after contacting us, you may raise the issue with relevant consumer protection bodies in your jurisdiction. We will cooperate fully with any accessibility investigations.

Last updated: 21 November 2025