Refund Policy
Effective Date: Nov 25, 2025
We take pride in our workmanship and customer service. If you have a concern or feel a refund may be warranted, we review every request on a case‑by‑case basis to find a fair resolution. Please contact us with details of your service, invoice number, and preferred outcome; we will acknowledge your inquiry promptly and aim to respond within 3–5 business days.
Note: some programs or fees (for example, membership fees) may be subject to specific terms and exclusions. If applicable, those terms will be referenced when we review your request.
Contact Us
Phone: (434) 339-0001
We appreciate the opportunity to make things right and thank you for choosing Freedom Home Services.